The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

article Can I change to a different domain name for my hosting account?
Yes we can do that for you; just open new support ticket, telling us your new domain name you wish to use and the one you are replacing with it.
Views: 4968
article How do I get my domain to work?
Your domain will not work until you have pointed it to the our nameservers and it has propagated across the internet. This is done at your domain name registrar, using the nameservers listed in...
Views: 4405
article My domain is registered via another registrar. Can I transfer it to you?
Yes, and we honor the time you've already paid your old registrar for. Plus, we add a free year to it Here. You can get full details there as well.
Views: 4758
article What is domain name propagation?
Propagation is the time it takes to send your domain's address information to servers all over the world on the internet. It can take anywhere from a few hours to 72 hours or more to FULLY...
Views: 4144
article What is Domain Parking?
Domain Parking is adding additional domain name(s) that you own to a hosting account with all of the domain names resolving to the account's index page.
Views: 4362
article What is domain pointing?
It takes domain parking a step further, when multiple domains resolve to different index pages or directories on the same hosting account. Domain pointing is often used if someone wanted to...
Views: 4343